Lowongan Kerja PT Innoark Servis Internasional
Simplicity is beauty, as we firmly believe. Coupling our passion in technology, we strive to make our customers' lives easier by constantly exploring technological innovation from users' perspectives.
A.R.K. as suggested in our name, stands for Accuracy, Reliability, Knowledge.
IT Application Customer Support Executive
Responsibilities:
• Provide 1st/2nd level of helpdesk support to Users via phone or emails and resolves them in a timely manner• Communicate and coordinate with internal departments when required
• Perform testing tasks based on Use Case Scenarios
• Ensure incidents are logged and updated in the helpdesk ticketing system
• Build a good rapport with clients
• Learn and achieve good understanding of product features
Requirements:
• Excellent verbal, written and interpersonal communication skill in English• A good and responsible team player;
• Proactive, willing to learn and able to work with minimum supervision
• Good analytical and empathic skills with positive work attitude
• Results oriented;
• Strong telephone presentation skills - ability to communicate effectively with clients over phone.
• Knowledge in usage of Microsoft office
• Willing to work Overtime when necessary;
• Willing to travel;
• Educational background in software is preferred;
• 5 days work per week;
Preferably Resume in English.
Alamat
PT Innoark Servis Internasional
Jalan Pembangunan. Komplek air bening.
Blok C4 Batam, Kepri
Tutup pada 26-January-2017
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