Lowongan Kerja PT Innoark Servis Internasional

Lowongan Kerja PT Innoark Servis Internasional

[Innovation + Technology]InnoArk = Simpler Life

Simplicity is beauty, as we firmly believe. Coupling our passion in technology, we strive to make our customers' lives easier by constantly exploring technological innovation from users' perspectives.

A.R.K. as suggested in our name, stands for Accuracy, Reliability, Knowledge.

IT Application Customer Support Executive

Responsibilities:

• Provide 1st/2nd level of helpdesk support to Users via phone or emails and resolves them in a timely manner
• Communicate and coordinate with internal departments when required
• Perform testing tasks based on Use Case Scenarios
• Ensure incidents are logged and updated in the helpdesk ticketing system
• Build a good rapport with clients
• Learn and achieve good understanding of product features

Requirements:

• Excellent verbal, written and interpersonal communication skill in English
• A good and responsible team player;
• Proactive, willing to learn and able to work with minimum supervision
• Good analytical and empathic skills with positive work attitude
• Results oriented;
• Strong telephone presentation skills - ability to communicate effectively with clients over phone.
• Knowledge in usage of Microsoft office
• Willing to work Overtime when necessary;
• Willing to travel;
• Educational background in software is preferred;
• 5 days work per week;

Preferably Resume in English.

Kirim CV lengkap ke Alamat, Jalan Pembangunan. Komplek air bening. Blok C4 Batam, Kepri. atau anda dapat mengajukan lamaran melalui Jobstreet pada link yang tersedia sebelum tanggal 26 Januari 2017.